New IRS Agents for 2023 Tax Season
I hope you have managed to stay safe and well! We focus on resolving tax issues in Prince William County and throughout the lower Northern Virginia area.
Good News! The Internal Revenue Service (IRS) has announced that there is significant progress to prepare for the 2023 tax filing season, as the agency passed a milestone of hiring 4,000 new customer service representatives to help answer phones and provide other services (hopefully not auditing or Automated Collections Services work, but we’ll wait and see).
These workers have been hired over the last several months and are being trained to
provide help to taxpayers, including answering phone questions. This is badly needed as agents return to the field to collect from taxpayers, and resolution work by folks like us primarily takes place over the phone. “The IRS is fully committed to providing the best service possible, and we are moving quickly to use new funding to help taxpayers during the busy tax season,” said IRS Commissioner Chuck Rettig. “ Phone lines have been simply overwhelmed during the pandemic. So, the newly hired employees are trained and ready to move online in 2023, meaning the Agency will have more personnel on the phone than at any time in recent history.”
IRS has a goal in mind to add another 1,000 customer service representatives by the end of the year (2023), bringing the total of new hires in this area to 5,000.
Almost all of their training will be completed by Presidents Day 2023; traditionally the period when the IRS sees the highest phone volumes. The IRS anticipates phones will be answered at a much higher level during the 2023 filing season. So, if you’ve been sitting on that collections issue, or notice of deficiency, or hopefully not an intent to levy, there could be no better time than the present to start your preparation to obtain some resolution regarding your tax situation.
In addition to the phone personnel, the IRS is also working to hire additional people
throughout the agency, not just in taxpayer service areas but in information technology
and compliance positions – meaning the personnel that most people dread (and quite frankly try to avoid dealing with at all)
If ever you’re feeling overburdened by your tax situation or you’d rather be doing something else with your time, just remember we’re here to help you with all of your tax preparation, resolution/representation needs. Now and in the future. Don’t put off addressing your tax situation. Feel free to contact us with any questions you may have in approaching your specific tax scenario.